For most of us, email is
the most common form of business and personal communication so it’s important
to get it right. Although emails usually aren’t as formal as letters, they
still need to be professional to present a good impression.
How
to write a formal email
Follow these five simple steps to make sure your
English emails are perfectly professional.
1. Begin with a greeting
2. Thank the recipient
3. State your purpose
4. Add your closing remarks
5. End with a closing
1. Begin with a greeting
Always open your email with a greeting, such as “Dear
David”. If your relationship with the reader is formal, use their family
name (eg. “Dear Mr. White”). If the relationship is more casual,
you can simply say, “Hi Claudia”. If you don’t know the name of the
person you are writing to, use: “To whom it may concern” or “Dear
Sir/Madam”.
2. Thank the recipient
If you are replying to a client’s inquiry, you should begin with a
line of thanks. For example, if someone has a question about your company, you
can say, “Thank you for contacting English For You Language Institute”. If
someone has replied to one of your emails, be sure to say, “Thank you
for your prompt reply” or “Thanks for getting back to me”. Thanking
the reader puts them at ease, and it will make you appear more polite.
3. State your purpose
If you are starting the email communication, it may be impossible
to include a line of thanks. Instead, begin by stating your purpose. For
example, “I am writing to enquire about …” or “I am
writing in reference to …”.
Make your purpose clear early on in the email, and then move into
the main text of your email. Remember, people want to read emails quickly, so
keep your sentences short and clear. You’ll also need to pay careful attention
to grammar, spelling, and punctuation so that you present a professional image
of yourself and your company.
4. Add your closing remarks
Before you finish your email, it’s polite to thank the recipient
one more time and add some polite closing remarks. You might start with “Thank
you for your time and cooperation” or “Thank you for your
consideration of our services” and then follow up with, “If
you have any questions or concerns, please don’t hesitate to let me know” and “I
look forward to hearing from you”.
Enhancing Advanced Writing Skills Through the Use of Synonyms.
5. End with a closing
The last step is to include an appropriate closing with your name. “Best regards”, “Sincerely”, and “Thank you” are all professional. Avoid closings such as “Best wishes” or “Cheers” unless you are good friends with the reader. Finally, before you hit the send button, review and spell check your email one more time to make sure it’s truly perfect!
How To Write a Letter
Let's tackle how to write a letter in proper
order, from top to bottom. These steps will mostly be directed toward a formal
letter. The good news is that an informal letter is even easier. You can dial
back or remove a few of the elements we're about to discuss when writing an
informal letter.
1. 1. To start, place your full address -- including your full name,
street address, city, state, and zip code -- in the upper left-hand
corner.
2. 2. Skip a line and include the date.
3. 3. Skip a line and place the recipient's full address. Here,
you'll want to include the company name, the recipient's name and title,
and mailing address.
4. 4. Skip one more line to insert the greeting. This is called the
salutation. In a formal letter, you can use a generic, "To whom it
may concern:" or, "Dear Mr. Henry:" Formal letters tend to require a
colon after the greeting, and informal letters take a comma.
5. 5. Skip a line and begin the letter. In the body of your letter,
separate your thoughts into paragraphs. You never want to draft one big
block of text. For each new set of thoughts or ideas, begin a new
paragraph.
6. 6. Skip one of your final lines to include a complimentary close.
The closing can be as simple as, "Sincerely,"
"Yours truly," or "Gratefully." This should end with a
comma.
7. 7. Skip three lines (where you'll insert your handwritten
signature), and type your full name. You may
also include your title on the next line.
8. If you're including any attachments with your letter, skip one more line and type "Enclosure." If there's more than one attachment, indicate how many there are in parentheses, as in "Enclosure (4)."
ADVANCED ENGLISH: Enhancing Your Vocabulary with Prefixes and Suffixes.
Sample Letter
Keeping the above formula in mind, here's a sample letter that illustrates each section.
David White
English For You Language Institute
7764 Haverfied Avenua
Melbourne Victoria 5061
July 5, 2021
Mr. David Jones
Chief Financial Officer
Luises Marketing and Advertising
36 Fairweather Road
Brunswick VIC 5003
Dear
Mr. Jones:
This
past weekend, I met one of your staff members, John Anderson. He was manning
your company's booth at the Sydney Travel and Trade Show. Since our booths were
adjacent to one another, we had the opportunity to get to know each other
rather well.
I
must say, his professionalism and welcoming attitude toward your visitors was
highly encouraging. Visitors were welcomed into your company's booth as if they
were entering his home for a Friday evening dinner party. Every guest became a
fast friend. Beyond that, they left the booth highly informed on your product
line.
How
often do we receive congratulatory letters, in a sea full of complaint letters?
I wanted to make sure you began your week with a highly complimentary letter. I
would say you spend a lot of time training your staff and John has certainly
reaped those rewards.
As
President and CEO of my own institute, Ènglish For You`, I wonder if
you might consider teaming John up with us for a social media marketing
campaign? Perhaps we can partner up on a short campaign where we sponsor one
another in two to three posts.
With
over 1.5 million followers, I believe we can join together and support each
other's endeavors very effectively. What do you say? Will we take over the
Internet and create a marketing movement that is mutually beneficial to our
growing companies?
Thank
you for your time!
Sincerely,
[Signature
here]
David White
Managing Director
English For You Language Institute.
www.englishforyou.com.edu
Well, I hope that you found this article useful for your preparation for your upcoming international exam.
Good luck, and good learning.
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